@CiaraNi So frustrating. "How did people do anything before iPhones and Androids?" They made it work. Websites, branch offices, mail-ins, what have you.
Except all those types of business presence got nuked once "just download our shitty app" became the cheap default.
It's never been a sensible choice to be so dependent on smartphones let alone 2 private OS vendors in 1 unstable country.