@glyph This is a very accurate description.
I somehow ended up with three different accounts, one of them split further into "personal" and "organization". Each one appears to have a different set of access rights.
I'm unable to reset the PW on the organizational account, because of some policy. But I'm asked to change that PW every few months, because that's policy too.
I'm pretty sure no real person ever set this up, and I'm not aware of any "admin" person I would be able to ask about it.