This person is ... hard to believe ...
"Hi, I’ve just seen your feedback regarding this item and I want to sincerely apologize for any confusion caused. This software was not from a pirate source—it’s a long-discontinued title. Once I realized it wasn’t GNU, I immediately delisted it from my shop. It’s no longer for sale, and I’d really appreciate it if you could kindly consider revising your feedback."
What a piece of work. Incredible.