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@stefano overall i felt your conduct was well done. ive been in a similar situation and its not easy to navigate. staying professional as you always do and finding common ground the best you can usually works.
to your point on eu/us. im a citizen of both. the general vibe in .us is blowtorch everyone on the internet (even businesses at times do it). whereas in .eu ive found reputation and following the guidelines to a t yields more fruit.
the only way ive stayed sane (relatively speaking) is to keep a small client base that's diverse in vertical and operations, show value, keep them on long retainers and clearly defined contracts that spell out project proposal initiatives and what not. its served me well.
btw the email migration reminds me of a similar situation when i migrated a healthcare entity from google to zimbra. this was over a decade ago. the client had an exclusive they did not disclose with a zimbra vendor which got ugly quickly. was fortunate enough at the time to have a client law practice (they keep me out of jail on red/black team gigs) who offered to settle the matter. luckily all could come to an agreement although i lost all revenue i kept the clients in a good spot. a year later ironically enough i was hired by zimbra to expand my migration tool.
really respect how you conduct yourself and how transparent you always are. ciao!
to your point on eu/us. im a citizen of both. the general vibe in .us is blowtorch everyone on the internet (even businesses at times do it). whereas in .eu ive found reputation and following the guidelines to a t yields more fruit.
the only way ive stayed sane (relatively speaking) is to keep a small client base that's diverse in vertical and operations, show value, keep them on long retainers and clearly defined contracts that spell out project proposal initiatives and what not. its served me well.
btw the email migration reminds me of a similar situation when i migrated a healthcare entity from google to zimbra. this was over a decade ago. the client had an exclusive they did not disclose with a zimbra vendor which got ugly quickly. was fortunate enough at the time to have a client law practice (they keep me out of jail on red/black team gigs) who offered to settle the matter. luckily all could come to an agreement although i lost all revenue i kept the clients in a good spot. a year later ironically enough i was hired by zimbra to expand my migration tool.
really respect how you conduct yourself and how transparent you always are. ciao!