Piero Bosio Social Web Site Personale

The Chair

A familiar road, a moment of pause. I found myself looking at a place that once meant purpose and community. It’s a quiet reflection on what remains when people move on and what stays behind in silence.

https://my-notes.dragas.net/2025/11/24/the-chair/

#MyNotes #People #Life #Reflections #Memories

@peteorrall they said "an issue with our incident handling which has been fixed."
And it is coherent with what happened.

Quick status update regarding usa02.bsd.cafe.

Yesterday, at 16:11 my monitoring reported the server as unreachable.
The provider’s console indicated urgent maintenance on the physical host, and the VM was not manageable. The console could be opened, but the system was entirely unresponsive.

A support ticket was opened at 21:00. There was no reply until the following morning.

After posting an update on Mastodon, I was contacted and asked for the ticket number. Once provided, the server became reachable through the console again, although still disconnected from the network. It appeared to have been running during the outage, just isolated.

Several tests were performed, but network connectivity did not return.

At 10:56 support replied stating that the VM had been relocated to a new node. In practice it remained offline, and I reported this.
Around 11:10 they accessed the console; I joined as well. A hard reboot was performed, leading to a filesystem check.

At 11:15 the server became reachable again. Support then confirmed they had identified and resolved the underlying issue.

It took more effort than it should have to get this resolved, and the whole process was far from smooth. Still, this is the first time anything like this has happened in many years, and my trust remains.

#BSDCafe #BSDCafeUpdates #BSDCafeServices

@oxyhyxo @denial403 I wish that FTTH could reach my house ASAP. I can see the box in front of my window, but there's still one last step they have to do under a road.
It's ok to have issues - all the providers have. But this lack of communication is puzzling me. No information in the status page, no reply to my ticket, nothing. That's the scary part.
This is a secondary VM, it's not a problem, but what if it was a primary dedicated? Ok, I have my disaster recovery plan but still...

@denial403 @oxyhyxo 😆 more or less 😆

@denial403 I agree. I've been using Hetzner since 2007 and they're usually been quite responsive.

@pa @oxyhyxo @hetzner Yes, I opened a ticket 12 hours ago. No replies.

@oxyhyxo yes, that's quite funny. No algo, sometimes, means more fun 😆

@oxyhyxo I hope thet didn't 🙂
But I see the VM is now accessible via console (even if disconnected) so the datacenter should be alive.
I've already faced that, with the other big European provider. But I had 142 servers there.

@netzwerkgoettin fingers crossed. This is a secondary machine, not critical at all. But I'm starting to be worried, as I have some critical servers in Hetzner (with external backups, of course) and I've always relied on their good support.
But this is scary.

The VM is now reacheable via console - but disconnected.
Still nothing in the status page.
Still no reply to my ticket.
Still waiting...

@jorijn @hetzner I guess it might be related to the Black Friday flood. But still...
Now, I can access the VM via the Hetzner console, but it seems it's offline. And it seems it's not been rebooted, so it continued to run even if unaccessible.

@netzwerkgoettin 17 hours. Now, it seems it's coming back (albeit slowly)...

@daemoneye this will be a great experience. Advice? Just enjoy doing it 🙂

@imil looks great! Good luck!

The VPS is still down.
No reply to the ticket.
I'm quite surprised - they're usually quite responsive.

@hetzner - what's happening?

@toromtomtom thank you. It's reassuring to read I wasn't the only one feeling that "point of non return" mood.

@xenotar thank you for sharing your story!

@jcamos it's one of the nodes that are serving the BSD Cafe media (in the American continent). But the DNS will automagically detect that it's down so it will lead people from that continent to one of the European servers

@arosano enjoy it! You'll start writing a new chapter, tomorrow. And you won't be this young again 🙂