I've always thought that the larger the company, the less important the individual client

[stefano@mastodon.bsd.cafe]

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[jcamos@mastodon.bsd.cafe]

@stefano ah, the vendor lock-in.... we all love it!

What's funny is that companies still believe that open source solutions are not made for professional use.... sad, but still (unfortunately) a very true believe

[invictvs@indieweb.social]

@stefano Open source is the solution

[stefano@mastodon.bsd.cafe]

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[lfa@hostux.social]

@stefano I'm sorry for you and your customer because I know how sad, frustrated and angry one feels. I had one of this experiences yesterday regarding the energy company.

[stefano@mastodon.bsd.cafe]

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[fast_code_r_us@floss.social]

@stefano @lfa I think of this situation as the "raw capitalism" showing through the façade. When a company gets to a certain size, the "too big to fail" idea starts to take root in the executives and they no longer feel the need to treat everyone as if they're an important and cherished client.

[lfa@hostux.social]

@fast_code_r_us @stefano
Yes, and the worst thing is to see how the politicians of any side and colour have been legislating in favour of these companies for decades, eliminating smaller companies day after day.

[stefano@mastodon.bsd.cafe]

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[fast_code_r_us@floss.social]

@stefano @lfa I have similar stories to tell from working at Microsoft, Google and other large faceless organizations. This is one reason that I liked working at small startups in Silicon Valley - they were burning money, exploiting engineers and peddling snake oil, but at least you got to have a personal connection between boss and workers because the org is nearly flat. Going in to these situations with "eyes wide open" helps prevent feeling mistreated.