Update - We are continuing to investigate this issue

[anthropy@mastodon.derg.nz]

@volpeon as someone who worked on a NOC (Network Operating Center) that sends out these updates: You want to make sure the customer knows you're working on it, even if you don't have updates, you have to carry over the message that you're really really working on it-- Also for other stakeholders who might pull out their funds if you don't :u

also loving that edit, honestly I would not be surprised if the NOC feels like that somewhere, they can only sit and poke the devops for updates

[arh@blackstar.cafe]

@volpeon so it seems like something is being done

[monkee@other.li]

@puniko@mk.absturztau.be @volpeon@icy.wyvern.rip Part of it is - "We are still on it" every 15 minutes? ​​

[mstar@mk.absturztau.be]

@volpeon@icy.wyvern.rip we are investigating to issue this continuation ​​

[millihertz@oldbytes.space]

@volpeon one day it'd be refreshing to see an update going "narrowed it down to the person who just went on 2 weeks' leave"

[thermia@sk.girlthi.ng]

@volpeon@icy.wyvern.rip

Update - We've given up on this issue, we have no clue lol.

[halva@mk.absturztau.be]

@thermia@sk.girlthi.ng @volpeon@icy.wyvern.rip update: idk we dgaf

[coolboymew@shitposter.world]

@hj @volpeon This, but really unironically. In their service contract they may have some sort of stipulations that they have to do updates every x amount of time. I had to do something similar when I worked for a business ISP except that I had to nearly handle everything alone, what a fucking nightmare

[ret@furry.engineer]

@volpeon

"[Minecraft noises] Oh! shit... what were we doing again? Errrr.... something was going on wasn't it... out-OUTAGE! Outage, yeah, RIGHT, sorry got sidetracked there hehe~"

- Nov 18, 2025 - 12:45 UTC

[irisnk@dorm.social]

@volpeon@icy.wyvern.rip I like to imagine they're forced to update the page because some random business exec whose company is their customer calls them complaining