Field Notes from a Senior Living Center
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Field Notes from a Senior Living Center
https://substack.com/@beccaselah/p-181168438
On confidence, confusion, and the quiet cost of bad design
<- the real message: this goes all the way to the top, including household-name CEOs
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Field Notes from a Senior Living Center
https://substack.com/@beccaselah/p-181168438
On confidence, confusion, and the quiet cost of bad design
<- the real message: this goes all the way to the top, including household-name CEOs
@lproven Another thing tech professionals should do is take a good look at the questions ordinary people ask in the official support forums of Google consumer products such as Photos, Play, and Gmail. It's a humbling experience. Most people know literally nothing about tech, as in trying to install iOS apps on Android.