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Ooh I thought of another aspect of letters within fiction. A letter or any other text message is unlike dialog in that it persists to be re-read later, maybe not by the intended recipient, and can be loaded with hidden meanings that you wouldn't expect someone to pick up on or remember accurately if they heard the same words spoken.
I used this twice in The Silk Mind, in a letter to the Badger Survey from Doctor Grey, and rather pointed diplomatic letters between him and Celandine.
You can find both of these stories in Silk and Sharp Edges. Links to the paperback and the book bundle are here:
https://torn-and-crumpled.page/books.html
#WritersCoffeeClub 1 Oct
Have you written in an epistolary format?
For short stories. Yet Here We Are is told in increasingly surreal letters and telegrams from a young man to his possibly indifferent love interest. Journal is, unsurprisingly, journal entries, by a creature trying to piece together the secrets and motivation of his creator.
Letters are great fun in settings that have them. A character gets to say whatever they want without interruption but without certainty of understanding.