URGENT MASTODON HOSTING HELP NEEDED:

[britt@mstdn.games]

URGENT MASTODON HOSTING HELP NEEDED:

Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.

If you know of anyone who could help with this, please contact me asap.

We are on Mastodon 4.5.5 with Elasticsearch.

Our database is 132 GB
Our media storage is 200 GB

Please help! #MastoAdmin #Admin

Edit: I’m located in Canada and prefer a Canadian or EU host.

[mvrenselaar@mastodon.nl]

@britt @koen at procolix?

[tenkoman@sueden.social]

@britt As far as I know has @ErikUden good connections in terms of Mastodon hosting and upkeeping instances.

[blobsta@mstdn.games]

@britt I seriously hope a new company can be found. I love this instance to pieces ❤

[steter@mastodon.stevesworld.co]

@britt I've used Digital Ocean before. I hope it's not them. They have turnkey mastodon servers.

Another option I've seen people like is OVHcloud.

My server (serving PeerTube, Faircamp and jitsi-meet, a chat server) is currently in my living room on a 2GB line. I've been meaning to move it to a data center, and have looked at OVHcloud's pricing (mostly for dedicated hardware). Very reasonable.

I have no recent experience with either.

[britt@mstdn.games]

@steter I can confirm it’s not Digital Ocean.

I’m trying to be as respectful as possible regarding our issues. I’m not planning to name the service publically at this time.

[simonzerafa@infosec.exchange]

@britt

Maybe check out @hetzner

No idea what they might charge but they are a large European based hosting provider (Germany and Finland).

[hankarus@social.bopinions.de]

@britt If you need cheap S3 check out Object Storage at #Hetzner (https://hetzner.com) All your Data stored for €5.99. I run a nginx server as proxy and cache to safe Traffic. Works great so far! For a working config, DM me.

You can get a Server to handle the database and system, too, but maybe you have to use the Helsinki data-center as they are quite sold out currently. Everyone is fleeing the US.

No, I‘m not associated with them, just running nearly 800 machines there 😁

[z428eu@quietmoon.org]

@britt Hetzner? @markus Is this something you could do?

[cobrate@mastodon.social]

@britt

poke @FediTips

[andrew@ottawa.place]

@britt I don't know if you're looking for a managed host or a VPS/VM provider, but if you're looking for managed hosting I've heard good things about https://fedihost.co/ - based in Montreal!

[smattymatty@socialontario.ca]

@britt

https://fedihost.co/ from @paige has been my go-to - I've not had any technical issues but my instance is tiny

They have a custom option, might be worth reaching out :)

[liaizon@social.wake.st]

@britt I seem to remember @shlee offering to help with situations like this

[markus@dresden.network]

@z428eu @britt you want managed Mastodon or help to migrate away?

[jonah@mastodon.neat.computer]

@britt what kind of hosting and technical assistance do you need?

(I mean, do you need a generic web server provider where you admin Mastodon yourself, or do you need a Mastodon-specific service provider similar to masto.host that is responsible for installing updates and other admin things on your behalf?)

[webhat@infosec.exchange]

@britt @ErikUden @tenkoman I think @stux might be able to help

[the_wub@mastodon.social]

@britt

Some hosting information here:

https://docs.joinmastodon.org/user/run-your-own

[stux@mstdn.social]

@webhat @britt @ErikUden @tenkoman

132GB and 200GB sounds not bad

But not sure its handy for me at this point since..
https://mstdn.social/@stux/116002476574325878

[robynpan@social.vivaldi.net]

@britt have you checked out Conesphere? They might be able to help

[shadowdancer@mstdn.social]

@britt
May I ask you why? So you've been having technical issues for a month, the customer service isn't reaponding and they keep on happily billing you.

Hate to break this to you, but it sounds like you're being screwed over. By naming the hosting provider you would lessen the chances of someone else ending up in your situation.
@steter