I’ve received many reactions to my latest blog post.

[hdeangelis@mstdn.social]

@stefano excellent post, I wholeheartedly agree. When we buy from small businesses we:
- talk directly to the owner, always someone who cares, put their hearts at work, are proud about doing it well, and have their lives dependent on it
- do not pay for unexplainable overheads and time-lags, and will definitely not been led by the nose into nonsensical labyrints of buzzwords, lingo, meetings, powerpoint, and bureaucracy
- contribute to the local economy

Long live small businesses 🙂 !

[stefano@mastodon.bsd.cafe]

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[fosdembsd@mastodon.bsd.cafe]

Hi @stefano, this story and the way you depicted it immediately remind me the Register.com "OnCall" stories (you should try to send them one or two :p ).

The Reg also don't put names or countries on their stories, and nobody blame them for that or say gibberish about Brit companies.

So, to me, none of those remarks are relevant.

[vinishor@bsd.network]

@stefano I can't directly compare it, but in France, we have some similar problems and corruption affects big and small corporations. So yes, your observations are right and it's not only happening in Italy :)

[stefano@mastodon.bsd.cafe]

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[tfb@mastodon.bsd.cafe]

@vinishor @stefano Having lived in both the US and France, I can confidently say there's no shortage of similar corruption in both countries. Significantly worse in the US.

[stefano@mastodon.bsd.cafe]

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[kaidenshi@exquisite.social]

@stefano I love this! Several years ago I was approached by a rep from one of the big roofing companies here in the Southeast US, telling me they had come on my property (WITHOUT my permission!!) and inspected my roof, and it was at least 15 years old (duh, at that time I had owned the house for 10 years and hadn't had it worked on) and in severe need of replacement.

The first thing I asked him was who had given him permission to trespass on my property, and he was floored by that question. Apparently people around here are perfectly okay with a stranger performing an inspection (climbing on the roof!) without permission and just hoping they don't fall off and injure themselves? Anyway, after that I told him to leave and if his company contacted me again or trespassed again I'd go full Karen and get the police involved.

Once I calmed down from that, I called a self-employed roofer who was a customer of my company I had gotten to know over the years, and asked him to give me a quote. Turned out he was able to do it for about a third of what the big company wanted, he found and fixed some other issues (asking my permission first of course) the other company would have considered out of scope, and overall treated me like a person and not a number.

Local is always, ALWAYS better in my opinion.

[stefano@mastodon.bsd.cafe]

@kaidenshi thank you for sharing this! It's similar to my experience and it reinforces the idea that smaller business is usually better than larger, "more powerful" ones

[riffraff@mastodon.social]

@stefano eh, as an Italian who has been living abroad for many years, the instinctive reaction of our countrypeople of "it can only happen in Italy" is both funny and frustrating.

Alas *even that* is not specific to Italy, everybody thinks they're exceptions, tho some are louder and the specifics vary.

Apart from that: crazy story.

[jae@darkdork.dev]

@stefano overall i felt your conduct was well done. ive been in a similar situation and its not easy to navigate. staying professional as you always do and finding common ground the best you can usually works.

to your point on eu/us. im a citizen of both. the general vibe in .us is blowtorch everyone on the internet (even businesses at times do it). whereas in .eu ive found reputation and following the guidelines to a t yields more fruit.

the only way ive stayed sane (relatively speaking) is to keep a small client base that's diverse in vertical and operations, show value, keep them on long retainers and clearly defined contracts that spell out project proposal initiatives and what not. its served me well.

btw the email migration reminds me of a similar situation when i migrated a healthcare entity from google to zimbra. this was over a decade ago. the client had an exclusive they did not disclose with a zimbra vendor which got ugly quickly. was fortunate enough at the time to have a client law practice (they keep me out of jail on red/black team gigs) who offered to settle the matter. luckily all could come to an agreement although i lost all revenue i kept the clients in a good spot. a year later ironically enough i was hired by zimbra to expand my migration tool.

really respect how you conduct yourself and how transparent you always are. ciao!

[stefano@mastodon.bsd.cafe]

@jae thank you!