The real reason people hate self-checkout isn’t the loss of human contact it’s that you pay the same price but do more work, violating our intuitions about fair exchange.

[daojoan@mastodon.social]

The real reason people hate self-checkout isn’t the loss of human contact it’s that you pay the same price but do more work, violating our intuitions about fair exchange. It’s like if restaurants charged full price but you had to bus your own table

[mastokarl@mastodon.social]

@Daojoan cool thread, interesting responses. Here's my take:

- I loved the self-checkout in Holland (as a tourist). You get the laser scanner thing, feel like a pro scanning your codes, go to the checkout cashier, done.

- I hate the self-checkout in Germany (Rewe supermarket) where they are paranoid and cheap, so in 1 of 5 cases the checkout machine says "please wait for a employee to control your cart". Then you wait for 5 minutes to endure a painful random check of your work. Never again.

[gina@fosstodon.org]

@Mastokarl @Daojoan unfortunately we have the random checks in the Netherlands as well, esp during certain hours.

Edit: other than that I love anything that limits human interaction. Big fan of self-checkout.