URGENT MASTODON HOSTING HELP NEEDED:
-
@simonzerafa @britt @hetzner second that, they're they cheapest too
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt For EU Hoster I recommend Hetzner. Professionel and good support. But not cheap.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt
would you consider aws? -
@britt may I DM you? This post sounds awfully familiar to problems I've been experiencing with my host. i will completely respect your decision to not name them publicly, I'm just looking for confirmation on something I've been feeling for a while.
@MelkyWay Sure, please do! Thank you for asking, my DMs exploded and i'm trying to keep up.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt hi there. I run a hosting company and though we’re US-based we’re happy to host clients in Canada on Canadian infrastructure (we use AWS infrastructure). Let me know if I can help.
-
We plan to move our very small instance this month or next (currently VPN self-managed w/ Digital Ocean) to a managed hosting provider in the EU.
The only two providers we've found that meet our criteria so far are masto(.)host and toot(.)io.
We have no experience with either; this is based solely on recommendations we've gotten here and online searches.
We have "tested the waters" with a different EU-based host. Based on our experience we think we need more robust tech support than they provide.
Hope this might be helpful and best of luck.
Feel free to DM.
[edited: self-hosted to self-managed]
@admin I have great experiences with Hugo and highly recommend his services to anyone seeking managed hosting for smaller instances. We were with him for almost 2 years.
-
We plan to move our very small instance this month or next (currently VPN self-managed w/ Digital Ocean) to a managed hosting provider in the EU.
The only two providers we've found that meet our criteria so far are masto(.)host and toot(.)io.
We have no experience with either; this is based solely on recommendations we've gotten here and online searches.
We have "tested the waters" with a different EU-based host. Based on our experience we think we need more robust tech support than they provide.
Hope this might be helpful and best of luck.
Feel free to DM.
[edited: self-hosted to self-managed]
@admin what are your criterias?
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt No recommendation, no need to follow-up, just wanted to let you know you're doing a kick-ass job, you clearly care for your instance, have gathered a nice community and are doing all of this next to everything else you've got going on, so yay you and I hope someone's able to point you in the right direction (and perhaps even help out)
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt I recommend using Hetzner for the server and backblaze B2 for S3 Storage.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt our instance has slightly smaller database and slightly higher media storage. Overall, I think we can offer you managed hosting using our tested configuration.
132 GB SQL is really a lot. Our basic offer is about 40€ per month, but I expected database to be much smaller, this implies really lot of RAM required to run the VPS. I must ask my fellow admin about pricing of extra resources.
Can I ask how big is size of SQL backup? (compressed, as .tar.gz)
I have tested tooctl with undocumented parameters to clean old statuses without local interactions (it is really a must, to prevent database from growing). It can be set up to clean eg. statuses older than 365 days, if there were no interactions by local users (nobody doomscrolls more than cca 1 week in the past anyway...)
On the other hand, we have Elasticsearch tested and running (on separate VPS, for stability). And yes, we offer managed VPS, we would handle Mastodon upgrades.
We are in EU and we run all our stack including HW (we are local ISP, primarily)
-
@britt No recommendation, no need to follow-up, just wanted to let you know you're doing a kick-ass job, you clearly care for your instance, have gathered a nice community and are doing all of this next to everything else you've got going on, so yay you and I hope someone's able to point you in the right direction (and perhaps even help out)
@Timo_Micro Thank you so much for your kindness in the midst of what feels like chaos. <3 I really do try my best with this project, given that I never ever expected it to get this big and have this many users with so many amazing supporters keeping us online.
They deserve my absolute best.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt Https://masto.host would be my recommendation.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt Bookmarked this a while back, might be useful should you need technical assistance:
https://hachyderm.io/@thisismissem/113398197875297373
Non-free, but I'd be willing to subsidize the cost if needed.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt if it hasn't already been suggested in the thread, since you're in Canada an affordable and awesome choice is https://fedihost.co/ @fedihost@mstdn.social @fedihost@video.fedihost.co
-
@GossiTheDog … Do you know how to get in touch with Jan at toot.io? More importantly, do you know if he is ok?
That’s where we are hosted and having trouble.
He’s not replied to my email or DM asking for help.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
Have you attempted to compress the database, prune old media, the works? That might save you a few vital gigabytes while you manage to move -
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.