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  4. Another small victory today.'nA salesperson had almost convinced a client to move their email from 365 to Google because "they hold all the cards now".

Another small victory today.'nA salesperson had almost convinced a client to move their email from 365 to Google because "they hold all the cards now".

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ownyourdataopenbsdrunbsd
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  • Stefano Marinelliundefined Stefano Marinelli

    Another small victory today.

    A salesperson had almost convinced a client to move their email from 365 to Google because "they hold all the cards now". I stepped in and suggested they keep their email on servers that they control instead. The salesperson almost mocked me, treating me like a "nerd" who doesn't understand how the world works.

    I was happy to be a nerd, if necessary, to explain the pros and cons of the solution to the client.
    The result? The salesperson was politely thanked and "sent home", and I'm now evaluating some details of the new mail server, which, by the client's choice, will be based on OpenBSD.

    Because people need explanations, not brochures.

    #OwnYourData #OpenBSD #RunBSD

    Chrisundefined Questo utente è esterno a questo forum
    Chrisundefined Questo utente è esterno a questo forum
    Chris
    scritto ultima modifica di
    #30

    @stefano Good for you!
    I just lost that battle - we are moving from onprem Exchange to 365 because the CEO wants all those shiny cloud integrations for their calendar.

    Stefano Marinelliundefined 1 Risposta Ultima Risposta
    0
    • Oblomovundefined Oblomov ha condiviso questa discussione
    • ciaraundefined ciara
      @stefano ... google holds all the cards? says who lol
      Stefano Marinelliundefined Questo utente è esterno a questo forum
      Stefano Marinelliundefined Questo utente è esterno a questo forum
      Stefano Marinelli
      scritto ultima modifica di
      #31

      @doti the Google seller, of course!

      1 Risposta Ultima Risposta
      0
      • Frank Gronenbergundefined Frank Gronenberg

        @stefano Congratulations, very well done!

        Where you notably ahead of the sales person regarding the clients trust by way of earlier collaborations or where your arguments simply _that_ good or both? ;)

        It would be really interesting to know the specifics of such a real world example of a FOSS-powered E-Mail suite. Which software packages on what servers? Which software is going to be used in what fashion by the users?

        Stefano Marinelliundefined Questo utente è esterno a questo forum
        Stefano Marinelliundefined Questo utente è esterno a questo forum
        Stefano Marinelli
        scritto ultima modifica di stefano@mastodon.bsd.cafe
        #32

        @frikkelgard I've been working with this client for years, so they trust me. I explained why this isn't the best choice for them: they're quite careful with their data (using Nextcloud, etc) so why keep their e-mails (with their contracts, agreements, etc) on someone else's servers?
        They want OpenBSD: they have some VPN entrypoints and were positively surprised when the recent ssh security issues didn't affect the OS. So they want more OpenBSD 🙂
        The setup will be based on OpenSMTPD and Dovecot, spamd or rspamd (the latter will probably be better for their task). Nextcloud will continue to serve them for calendars/contacts, but I'd like to show them SoGO, too.

        1 Risposta Ultima Risposta
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        • Stefano Marinelliundefined Stefano Marinelli ha condiviso questa discussione
        • Frank O'Dwyerundefined Frank O'Dwyer

          @stefano how does one do that nowadays ? I feel like it used to be possible to do that back in the day … but I thought it was well nigh impossible nowadays to avoid email going into some black hole if not on some well known service? And i am a nerd! Lol. Is there a good write up anywhere ?

          Stefano Marinelliundefined Questo utente è esterno a questo forum
          Stefano Marinelliundefined Questo utente è esterno a questo forum
          Stefano Marinelli
          scritto ultima modifica di
          #33

          @fodwyer There's the "Run your own Mail Server" by @mwl and it's covering all the aspects.
          I've written something here: https://it-notes.dragas.net/2024/03/08/make-your-own-email-server-freebsd-opensmptd-rspamd-dovecot-part1/

          This will give you a working and reliable mail server but be sure to have a clean IP address.

          1 Risposta Ultima Risposta
          0
          • gunstickundefined gunstick

            @stefano there is even an open source exchange-like server. Will you propose that or a more standard solution with postfix, imap etc?

            Stefano Marinelliundefined Questo utente è esterno a questo forum
            Stefano Marinelliundefined Questo utente è esterno a questo forum
            Stefano Marinelli
            scritto ultima modifica di
            #34

            @gunstick I'll propose a standard solution but with OpenSMTPD, dovecot (or cyrus imap), etc.

            1 Risposta Ultima Risposta
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            • Daniel 黄法官 CyReVolt 🐢undefined Daniel 黄法官 CyReVolt 🐢

              @orcanize I'm sure @stefano knows that very well and it may even have been part of the discussion. 🙂

              Stefano Marinelliundefined Questo utente è esterno a questo forum
              Stefano Marinelliundefined Questo utente è esterno a questo forum
              Stefano Marinelli
              scritto ultima modifica di
              #35

              @CyReVolt @orcanize I've been doing this for more than 20 years, so I can manage it. If you have the right software, trained in the right way, the right records and a clean IP, everything will be fine. Occasional false positives/negatives will still occur, but I've seen Google mailboxes' emails marked as spam by other Google accounts - so...

              1 Risposta Ultima Risposta
              0
              • Paul_IPv6undefined Paul_IPv6

                @stefano

                presenting technically correct information, without a financial gain bias, isn't guaranteed to work every time but it's definitely worth trying every time. sometimes, the right thing happens.

                Stefano Marinelliundefined Questo utente è esterno a questo forum
                Stefano Marinelliundefined Questo utente è esterno a questo forum
                Stefano Marinelli
                scritto ultima modifica di
                #36

                @paul_ipv6 exactly. Here, there is also financial gain so they're happy^2.

                1 Risposta Ultima Risposta
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                • Led By Foolsundefined Led By Fools

                  @CyReVolt @stefano This is the kind of info a beginner like me needs to understand about email servers and OpenBSD. Could you comment on completeness and correctness of this guide?

                  https://www.reddit.com/r/selfhosted/comments/12aydcc/beginners_guide_to_simple_selfhosted_email_on/

                  Stefano Marinelliundefined Questo utente è esterno a questo forum
                  Stefano Marinelliundefined Questo utente è esterno a questo forum
                  Stefano Marinelli
                  scritto ultima modifica di
                  #37

                  @MHowell @CyReVolt that's a good guide. I've also written something about it: https://it-notes.dragas.net/2024/03/08/make-your-own-email-server-freebsd-opensmptd-rspamd-dovecot-part1/

                  1 Risposta Ultima Risposta
                  0
                  • omarundefined omar

                    @stefano tell me you were cheering with an espresso cup in the hand, equivalent of "dropping mic" for the nerds :)

                    Stefano Marinelliundefined Questo utente è esterno a questo forum
                    Stefano Marinelliundefined Questo utente è esterno a questo forum
                    Stefano Marinelli
                    scritto ultima modifica di
                    #38

                    @omar oh, I did 😆

                    1 Risposta Ultima Risposta
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                    • Rainbow Forgeundefined Rainbow Forge

                      @fodwyer @stefano
                      Came here to ask this 😅 everything I've been reading about self hosting email has basically said: do it if you don't like your emails being delivered 😭

                      TIA!!

                      Stefano Marinelliundefined Questo utente è esterno a questo forum
                      Stefano Marinelliundefined Questo utente è esterno a questo forum
                      Stefano Marinelli
                      scritto ultima modifica di
                      #39

                      @rainbowforge @fodwyer I replied here: https://mastodon.bsd.cafe/@stefano/115314562039771210

                      1 Risposta Ultima Risposta
                      0
                      • Francesco P Lovergine :debian:undefined Francesco P Lovergine :debian:

                        @stefano Good, you won a battle, but the war is still here to stay. Here, we (all people with the same ideas about) lost the battle in our national research institution. The prospect is that those monopolies will start to accept email only from qualified/registered peers, citing spam as the excuse, not too far in the future.

                        Stefano Marinelliundefined Questo utente è esterno a questo forum
                        Stefano Marinelliundefined Questo utente è esterno a questo forum
                        Stefano Marinelli
                        scritto ultima modifica di
                        #40

                        @gisgeek unfortunately, this will likely happen. "Security reasons" is the best way to close their own systems. Even if most of the spam I'm receiving is from legit Google or MS accounts as rspamd is filtering the others out.

                        1 Risposta Ultima Risposta
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                        • Chrisundefined Chris

                          @stefano Good for you!
                          I just lost that battle - we are moving from onprem Exchange to 365 because the CEO wants all those shiny cloud integrations for their calendar.

                          Stefano Marinelliundefined Questo utente è esterno a questo forum
                          Stefano Marinelliundefined Questo utente è esterno a questo forum
                          Stefano Marinelli
                          scritto ultima modifica di
                          #41

                          @thechris I know what it means 😔

                          1 Risposta Ultima Risposta
                          0
                          • Stefano Marinelliundefined Stefano Marinelli

                            Another small victory today.

                            A salesperson had almost convinced a client to move their email from 365 to Google because "they hold all the cards now". I stepped in and suggested they keep their email on servers that they control instead. The salesperson almost mocked me, treating me like a "nerd" who doesn't understand how the world works.

                            I was happy to be a nerd, if necessary, to explain the pros and cons of the solution to the client.
                            The result? The salesperson was politely thanked and "sent home", and I'm now evaluating some details of the new mail server, which, by the client's choice, will be based on OpenBSD.

                            Because people need explanations, not brochures.

                            #OwnYourData #OpenBSD #RunBSD

                            oldsysopsundefined Questo utente è esterno a questo forum
                            oldsysopsundefined Questo utente è esterno a questo forum
                            oldsysops
                            scritto ultima modifica di
                            #42
                            @stefano@bsd.cafe not so small victory I think!
                            Stefano Marinelliundefined 1 Risposta Ultima Risposta
                            0
                            • oldsysopsundefined oldsysops
                              @stefano@bsd.cafe not so small victory I think!
                              Stefano Marinelliundefined Questo utente è esterno a questo forum
                              Stefano Marinelliundefined Questo utente è esterno a questo forum
                              Stefano Marinelli
                              scritto ultima modifica di
                              #43

                              @oldsysops exactly. every single bit counts.

                              1 Risposta Ultima Risposta
                              0
                              • Stefano Marinelliundefined Stefano Marinelli

                                Another small victory today.

                                A salesperson had almost convinced a client to move their email from 365 to Google because "they hold all the cards now". I stepped in and suggested they keep their email on servers that they control instead. The salesperson almost mocked me, treating me like a "nerd" who doesn't understand how the world works.

                                I was happy to be a nerd, if necessary, to explain the pros and cons of the solution to the client.
                                The result? The salesperson was politely thanked and "sent home", and I'm now evaluating some details of the new mail server, which, by the client's choice, will be based on OpenBSD.

                                Because people need explanations, not brochures.

                                #OwnYourData #OpenBSD #RunBSD

                                Vivekanandan KS :nixos:undefined Questo utente è esterno a questo forum
                                Vivekanandan KS :nixos:undefined Questo utente è esterno a questo forum
                                Vivekanandan KS :nixos:
                                scritto ultima modifica di
                                #44

                                @stefano
                                "Holds all the cards?"
                                U should have told him: "Yes True, but only if we don't know how to self host and rely on a corporate selling pitches to decide what's good for us"

                                Stefano Marinelliundefined 1 Risposta Ultima Risposta
                                0
                                • Vivekanandan KS :nixos:undefined Vivekanandan KS :nixos:

                                  @stefano
                                  "Holds all the cards?"
                                  U should have told him: "Yes True, but only if we don't know how to self host and rely on a corporate selling pitches to decide what's good for us"

                                  Stefano Marinelliundefined Questo utente è esterno a questo forum
                                  Stefano Marinelliundefined Questo utente è esterno a questo forum
                                  Stefano Marinelli
                                  scritto ultima modifica di
                                  #45

                                  @vivekanandanks It's roughly what I said, but in an extremely subtle way. The client understood it perfectly, the salesperson did not.

                                  1 Risposta Ultima Risposta
                                  0
                                  • Stefano Marinelliundefined Stefano Marinelli

                                    Another small victory today.

                                    A salesperson had almost convinced a client to move their email from 365 to Google because "they hold all the cards now". I stepped in and suggested they keep their email on servers that they control instead. The salesperson almost mocked me, treating me like a "nerd" who doesn't understand how the world works.

                                    I was happy to be a nerd, if necessary, to explain the pros and cons of the solution to the client.
                                    The result? The salesperson was politely thanked and "sent home", and I'm now evaluating some details of the new mail server, which, by the client's choice, will be based on OpenBSD.

                                    Because people need explanations, not brochures.

                                    #OwnYourData #OpenBSD #RunBSD

                                    mms :runbsd: :emacs: :c64:undefined Questo utente è esterno a questo forum
                                    mms :runbsd: :emacs: :c64:undefined Questo utente è esterno a questo forum
                                    mms :runbsd: :emacs: :c64:
                                    scritto ultima modifica di
                                    #46

                                    @stefano ah, the dreaded “real world” which has its wars of “running”:/(

                                    Congrats

                                    Stefano Marinelliundefined 1 Risposta Ultima Risposta
                                    0
                                    • mms :runbsd: :emacs: :c64:undefined mms :runbsd: :emacs: :c64:

                                      @stefano ah, the dreaded “real world” which has its wars of “running”:/(

                                      Congrats

                                      Stefano Marinelliundefined Questo utente è esterno a questo forum
                                      Stefano Marinelliundefined Questo utente è esterno a questo forum
                                      Stefano Marinelli
                                      scritto ultima modifica di
                                      #47

                                      @mms thank you. Yes, exactly. The "real world"

                                      1 Risposta Ultima Risposta
                                      0
                                      • Stefano Marinelliundefined Stefano Marinelli

                                        Another small victory today.

                                        A salesperson had almost convinced a client to move their email from 365 to Google because "they hold all the cards now". I stepped in and suggested they keep their email on servers that they control instead. The salesperson almost mocked me, treating me like a "nerd" who doesn't understand how the world works.

                                        I was happy to be a nerd, if necessary, to explain the pros and cons of the solution to the client.
                                        The result? The salesperson was politely thanked and "sent home", and I'm now evaluating some details of the new mail server, which, by the client's choice, will be based on OpenBSD.

                                        Because people need explanations, not brochures.

                                        #OwnYourData #OpenBSD #RunBSD

                                        The Psychotic Network Ferretundefined Questo utente è esterno a questo forum
                                        The Psychotic Network Ferretundefined Questo utente è esterno a questo forum
                                        The Psychotic Network Ferret
                                        scritto ultima modifica di
                                        #48

                                        @stefano Nice, well done!

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                                        Another small victory today.'nA salesperson had almost convinced a client to move their email from 365 to Google because "they hold all the cards now".

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